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report the bug to the developer

  

KDE4 Brainstorm

Score 77%
report the bug to the developer
zoom


report the bug to the developer
zoom


Link:  http://
Downloads:  155
Submitted:  Feb 25 2006
Updated:  Mar 4 2006

Description:

i think it would be most comfortable if kde had a windoze-like bug reporting system.
currently i find reporting a bug quite a boring thing to do and usually just give it up.
well, i hope this is not kde developers want us to...

on systems like sourcemage it should be also possible to report the bug automatically to the developer, even if it's not a kde application.

i should think, such an option would be perhaps the most useful innovation of kde 3.5, along with new bugs :/




Changelog:

2nd version:
added "additional information" dialog - thanks to bufalo73 for the idea :) (see comments)




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.

 Great

 
 by profoX on: Feb 25 2006
 
Score 50%

An automated bug reporting system would be GREAT !
That way more users will file bug reports :)


- profoX
www.debianbox.be

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 My vote too

 
 by seraphyn on: Feb 25 2006
 
Score 50%

Jupp,

you're right with that.
IMHO especially for the beginners.
The Version now ain't to be ease for beginners.


Greets

Chris


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 I agree

 
 by bushwakko on: Feb 25 2006
 
Score 50%

I report stuff all the time, but the reporting thing in kde is kinda boring, so I give up too.


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 Problem

 
 by maitre on: Feb 25 2006
 
Score 50%

There's one problem with that, and the konqueror dialog you're showing can illustrate this.

Being a style developer myself, it's quite easy to get applications to crash. Other pieces of software can crash konqueror, by reporting the bugs to the developer (of konqueror), you would only be redirecting the real problem to somebody that does not have the time to address them.


--
"The bazaar software model doesn't work so well with everyone taking and not contributing back." - Fyodor
Den 4 F/OSS Developer
http://www.den-4.com

Reply to this

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 Re: Problem

 
 by caminoix on: Feb 25 2006
 
Score 50%

hmm, some 95% times konqueror or kicker crashes on my computer, it says it's becuase of an error in itself.
i hoped that if the whole thing was automated people would report bugs sooo much more often but all reported bugs being in the same format, they could be compared automatically. in other words, the developers would automatically get a big bug database made up of lots of reports automatically grouped into just a few main models. is what i said clear, or should i try to explain it better?


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 Re: Re: Problem

 
 by bufalo73 on: Mar 4 2006
 
Score 50%

I think it would be a good idea to add a "comment box (optional)" to let the user add anything s/he thinks it's important (p.e. "I was opening pysol when konqueror crashed").


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 Re: Re: Re: Problem

 
 by caminoix on: Mar 4 2006
 
Score 50%

thanks for the idea :) i've just added it :)


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 Re: Re: Problem

 
 by maitre on: Mar 5 2006
 
Score 50%

It is clear, but developers don't have time to sift through bug reports finding the ones that are applicable to them, or that they can handle.

It's a good idea, don't get me wrong, it just needs some refining. Just keep in mind that for one, 95% is not an accurate estimate, and two, 100% of the crashes you see don't have to occur within the application's code.


--
"The bazaar software model doesn't work so well with everyone taking and not contributing back." - Fyodor
Den 4 F/OSS Developer
http://www.den-4.com

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 Re: Re: Re: Problem

 
 by caminoix on: Mar 5 2006
 
Score 50%

i'm sure you are right, after all it's you who is a developer. but i didn't say that 95% crashes happen in the code itself; i said that in 95% cases it *says* it crashed because of an error in itself. if konqueror's estimate why it crashed is not accurate enough, well i'm afraid i just can't know when it's right and when it's not.
such automatic reports could be, i believe, very well squeezed into some regular format, so as to allow automatic preprocessing. do you think that what people now report - not necessarily knowing much about programming - is of much better quality? i'm just asking, i can't judge it myself.
anyway, i'd like to know very much what sort of refining you mean?


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 Re: Re: Re: Problem

 
 by debiandarkness on: Feb 15 2008
 
Score 50%

Yeah, its a really good idea but i think i see what you mean. I bet the same headache is happening to GNOME devs due to Bug-Buddy. ;)


Reply to this

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 Let's go further

 
 by raikou on: Mar 8 2006
 
Score 50%

Let's go further, certain issues, ones that happen often and are reported often can be tracked by a global database. If you are conected to the internet you can benotified about status of this bug (resolved|ideas|etc) and that can be showed as a additional button.


Proud PLD Linux user, www.pld-linux.org
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 YEP

 
 by firstblood on: Mar 14 2006
 
Score 50%

This is necessary, if even it were to include an integrated *quick* search tool in there to help the user ensure that (s)he isn't submitting a duplicate (perhaps allowing to add comment feedback instead for those threads), etc.

Another idea is to allow automated quick note taking and saving the crash log to submit later (and perhaps periodic reminder of pending bug submissions), because often the user is too busy doing something after a crash (because it has interrupted the user's work). It takes a lot to save the log, fire up a web browser, filling out forms and file a bug report, searching for dupes etc, immediately after a crash, when the user is often too frustrated, trying to find a way to recover whatever work was lost.


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Do you like or dislike Ubuntu Unity?
 Yes, unity is alien technology!
 It is less confusing than Gnome 3 default, shell.
 Granny thinks it is much more usable than Gnome 2
 Canonical is embarrasing itself with this split project
 Gnome 3 default shell is much better
 I dislike Unity, Gnome 3 default shell is alien technology!
 None of the above, I like the 2Gb for free and Apple alike behavior. Will post a comment instead

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